Practice Policies

Practice policies decorative image


We accept most dental insurance plans, and are happy to file claims on behalf of our patients. Please note that any remaining balance, deductibles, or co-payments are the responsibility of the patient. If you have questions regarding insurance coverage, contact our office for assistance.

Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Financial Policy

The team at Aliso Smiles is happy to provide the best possible dental services in Aliso Viejo. When you visit us, the cost of treatment may be handled through one of our convenient payment options. For patients without insurance coverage, or whose insurance benefits do not handle the bulk of payment, we partner with CareCredit® to offer low monthly payments  so that you can have your healthiest smile.

Payment options include:

  • Insurance
  • Cash, checks, and American Express, Discover, MasterCard, and Visa
  • Financing Options

Cancellation Policy

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.